Terms & conditions

About these terms

These terms apply to bookings and sessions with TNA Pro Academy at our Dubai locations, and to the use of this website and your TNA account. By sending a booking request you agree to them.

Booking

• A booking made through this website is a request. It is confirmed only when our team confirms the date, time, venue and price with you.
• You need a TNA account to send a booking request. Please keep your contact details up to date so we can reach you.
• Bookings are personal to the player named on them and cannot be transferred or resold.
• We may need to move a session to a different court or time at short notice. We will tell you as soon as we can.

Changes and cancellations

• If you need to change or cancel a session, tell us as early as possible by WhatsApp or email.
• Our cancellation terms are confirmed with you when your booking is confirmed.
• If we cancel a session, we will offer you an alternative time.

Prices and payment

• Prices are confirmed with you before a booking is confirmed.
• Payment is arranged directly with the academy. This website does not store card details.

Children

• Bookings for children are made by a parent or guardian, who is responsible for the child while at the venue outside of coached time.
• Children are placed in groups by age and level after a first session with the coaching team.
• Please give us any medical or safety information we need to look after your child on court.

On court

• Wear appropriate sports clothing and non-marking court shoes.
• Please arrive on time so sessions can start and finish as scheduled.
• Follow the instructions of coaches and venue staff at all times, and respect the rules of the venue you are playing at.
• We may end a session for unsafe, abusive or disrespectful behaviour.

Health and safety

Tennis and padel are physical activities. By booking, you confirm that you (or the child you are booking for) are fit to take part. Tell your coach about any injury or medical condition before the session starts.

Photography

We sometimes photograph or film sessions and events for our own marketing. Tell any coach or our team if you or your child would rather not appear, and we will make sure of it.

Your account and the community

• You are responsible for keeping your login details private and for activity on your account.
• Our WhatsApp communities are for organising play and sharing academy news. Be respectful; we may remove anyone who is not.
• The women's community is reserved for women.

Contact

Questions about these terms: tnapropadel@gmail.com, or WhatsApp +971 54 292 7498.